Review of Vonage V-Phone
While planning my current visit to India, I wanted to stay in touch with my US-based friends, colleagues and clients. So, I researched various options and narrowed down to Vonage V-Phone (mostly based on their ubiquitous ads). I picked one up at the local Best Buy and subscribed for the unlimited calling plan at Vonage.com. The enrollment process was straight forward and mostly uneventful. I got my new phone number almost instantly.
I made a few calls with the V-phone powered by Comcast broadband and the sound quality was impressive. I attributed this quality to the strong underlying broadband connection and was still skeptical about the quality in India (where reliable Internet connections are still a premium). I got my first chance to verify my skepticism during my layover in Frankfurt. I paid a nominal fee to get Internet connectivity from a T-mobile Hotspot in the airport terminal and made some calls to the US and India. The sound level was a little low but the quality was first-class.
Since landing in Hyderabad, I have been using the V-Phone on a 256kpbs DSL connection and am extremely pleased with the consistent sound and connection quality. I love the device itself and the seamless process of making free calls to the US and beyond.
Here is some obvious (and subtle) goodness in the device / service:
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Completely divorced from any single computer system: Works like a charm on any computer as long as the computer is on a decent Internet connection (128kbps or better speeds recommended)
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No footprint software: I just connect the USB dongle to any internet-enabled computer and the computer instantly recognizes the phone and is ready to make calls within 5-15 seconds. When I am done, I simply remove the device and there is no trace left on the system.
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Great form factor: I like the orange color for the dongle and the blue LED light (that represents a successful connection). The included headset provides superior sound quality and the cable is long enough to allow me to move around comfortably without ripping out the dongle from the USB port.
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Additional 256MB space on the USB drive: I do not carry the V-phone everywhere I go but can see how the additional space on the USB could come in pretty handy when you are on the go. The included key ring is cute and convenient.
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Auto Load and Unload: This is my favorite feature. The soft phone keypad launches automatically when I insert the USB drive and disappears after I remove it. No worries about corrupting the drive or annoying pop-up warnings.
The only shortcoming I can think of is that there is no facility to import or leverage existing Outlook contact details. This is my biggest annoyance. I have enough devices already that force me to reenter my contact numbers and the V-phone is the worst offender of all. There is no interface to import contacts from anywhere. I really hope Vonage adds the import facility in their next version. Another minor annoyance is that the cap is really hard to remove from the device. I can understand their concern the cap might be lost, but there are other ways to secure it rather than making it impossible to pop it open.
If you travel international (or even domestic but worried about running over your free minutes on the cell phone), do try out the Vonage V-phone. I guarantee that you won’t be disappointed.




